I don’t think we need to get better at listening to each others’ opinions and viewpoints. We need to get better at not presuming to have opinions and viewpoints on every single thing in the world — and to get better at not assuming that the things people say amount to opinions and viewpoints. We don’t even need to get better at suspending judgment, because that presupposes that the goal of a conversation is a judgment.
We just need to get better at paying attention to things and finding ways to talk about what we see when we pay attention to things.
How might this work in a political context? I haven’t talked to a Trump supporter about the separation of children at the border, but I can vividly imagine how it would go — they would keep throwing excuses and distractions at the wall until either something stuck or they wore me out (most likely the latter). All of that would be to avoid confronting the simple fact of what is happening: agents of the government are stealing away the children of immigrants, making no effort to keep track of them or guarantee their safe return, and sticking them in ad hoc camps. That is what is happening.
“But it’s Obama’s fault, because he made the policy.” Fine, but this is what your guy is doing now. “He’s just following the law.” He has a majority in both houses of Congress — he could change the law if he wanted to. “It’s all part of a negotiating strategy to get a better immigration policy.” Yes, but it’s ruining lives, probably irrevocably, in the meantime. “It’s their own fault for breaking the law.” This was never a consequence of breaking that law before. Does it seem proportionate?
I’m not sure I want to change their opinion or persuade them to vote for a Democrat or whatever, so much as to force them to actually face the fact of what is happening. That would at least give me some information — if they can see the horror, then there may be some hope for them; if they can stare down what is happening and say it’s worth it, then they are lost. We can’t tell a person is lost simply from the fact that they are spouting the talking points, because it is a very human (though very selfish) thing to want to look away from something terrible like this and especially to try to avoid any complicity or blame. This is what I mean by not assuming that the stupid things they say amount to “opinions” that we must counter or take seriously — they aren’t EVEN opinions yet, they are ways to avoid confronting the situation and forming an actual opinion.